Terms of service

These terms apply to your browsing and use of this website, and your purchase of goods or services from Nicetrition (hereinafter referred to as "the company") through this website. Please read these terms and conditions carefully before using this website. By using this web page or any part thereof, you agree that you have read these terms and conditions and accept and agree to be bound by these terms and conditions.


Basic terms

  • The company shall make every effort to ensure that the prices, information and sizes of the products listed on the webpage are updated. The company reserves the right to change the price of the goods without prior notice, and all orders are subject to the sole discretion of the company and are subject to stock availability.
  • The company must make every effort to ensure that the goods listed on the website are available in stock. If any goods are not available to customers due to out of stock, the company has the right to provide similar prices and types of goods for replacement.
  • The price of goods on this website may be different from that of our store.
  • The price of the product is as shown on the date of order.
  • All orders are subject to final confirmation based on the availability of the relevant items. If the company fails to provide any ordered products or services, the company reserves the right to refuse to accept the order. If we are unable to supply any of the products or services on your order, we will notify you by telephone or email prior to delivery.



Force Majeure

  • If the company fails to accurately provide the services you need due to force majeure (including natural disasters, fires, floods, accidents, riots, wars, government policies, strikes or any circumstances beyond the control of the company), the company will Will not assume any responsibility to the user or any third party.



Payment methods

  • Payment methods accepted for ordering services on this website are: Visa/MasterCard/American Express (via Shop Pay), bank transfer, FPS, PayMe and Octopus.
  • All product values are in Hong Kong dollars.
  • In order to provide a safe and reliable online shopping service, our credit card online transaction is provided by Shop Pay, and the server complies with PCI certification, which is safe and reliable.
  • If you choose a payment method other than credit card, please complete the payment according to the method after receiving the relevant email. Customers may be required to send the payment proof to our company's WhatsApp or email if necessary.
  • The company reserves the right to change the payment method for online shopping at any time without prior notice.



Delivery

  • Free shipping is available on orders totaling $450 or more. If the total amount of the order does not meet the free shipping conditions, the shipping fee will be calculated by weight, and will be shown on the checkout page.
  • The company will assign a third-party shipping company or the company's own logistics to deliver the goods according to the delivery area of the order.
  • The delivery time is 2-3 working days after the order is placed.
  • On the agreed delivery time, but due to actual conditions such as traffic, region, weather and other factors, there will be delays, suspensions or rescheduling, regardless of whether the reasons for such delays or rescheduling are within the control of the company, the company will not disclaim any responsibility.
  • We will do our best to deliver the goods to the designated place on schedule, please sign for the goods within the designated time. If the customer requests to put the goods outside the door, the company will not be responsible for any loss caused by it.
  • After the order is placed, if there is any change in the delivery address or recipient information, the customer is responsible for immediately notifying the company of the change in order to arrange. The Company reserves the right at its absolute discretion to refuse delivery to any customer.





Self-Pickup


  • All orders, regardless of the amount, can be picked up at the company's warehouse, but you need to make an appointment in advance for the self-pickup time.
  • Free third-party self-pickup service is available for orders with a total amount of $450 or more. If the total amount of the order does not meet the free shipping conditions, the shipping fee will be calculated by weight, and will be shown on the checkout page.
  • For the optional location and logistics time limit of the self-pickup service, please refer to the self-pickup service page at the top or bottom of the homepage.
  • On the agreed delivery time, but due to actual conditions such as traffic, region, weather and other factors, there will be delays, suspensions or rescheduling, regardless of whether the reasons for such delays or rescheduling are within the control of the company, the company will not disclaim any responsibility.
  • Customers are kindly requested to pick up the goods from the designated pickup locations within the specified time. The company is not responsible for any additional shipping costs incurred due to overdue delivery.
  • After the order is placed, if there is any change in the self-collection address and recipient information, the customer is responsible for immediately notifying the company of the change in order to arrange.



Return Policy


  • The fitness nutrition products and healthy snacks sold in this store are all consumables and cannot be returned.
  • If the buyer chooses delivery methods other than face-to-face delivery and warehouse self-pickup, the risk of damage or loss of the goods during the delivery process will be borne by the company, the buyer and the shipping company. Nicetrition will not unilaterally make any compensation and refund of all losses.



These terms will be interpreted in accordance with the laws of the Hong Kong Special Administrative Region of the People's Republic of China ("Hong Kong") and governedby the laws of Hong Kong. Each part of these Terms applies only to the extent permitted by such law. If any part of these Terms is prohibited or unenforceable in any jurisdiction, only the prohibited or unenforceable part will be invalid in that jurisdiction, but will not invalidate the rest of these Terms or that part in other jurisdictions. The validity, legality or enforceability of the Zone will not be affected. The Company reserves the right to amend these terms and conditions at its absolute discretion. In case of any dispute, the company reserves the right of final decision.